Help centre

Open Create your account, enter your name, an email address you will still have after you graduate, and a password of at least eight characters. You are signed in immediately — there is no email confirmation step.

You can also use Continue with Google on the same page. Both methods create the same kind of account, and both can later sign in from the sign-in page.

The email address you sign up with is the one printed on your certificates and invoices, so use your own rather than a shared college inbox.

Enrolment unlocks the whole course for that account, permanently. There is no monthly fee and no expiry date on access.

Standard includes

• Every module and lecture in the syllabus, with module-wise notes.
• Topic-wise practice sets with written editorials.
• Per-lecture progress tracking and a completion certificate.
• The community doubt forum, answered within 48 hours.

Pro adds

• Four 1:1 mentorship sessions with a senior engineer.
• Mock interviews with written feedback, and a resume review.
• The placement sprint and company-wise question bank.
• Priority doubt support, answered within 6 hours.

You choose the tier in the cart and can change it there right up to checkout.

Every course is a list of modules; every module is an ordered list of lectures. The course page shows the full syllabus before you pay, module by module, so you can judge the depth without enrolling.

Inside the classroom the left rail lists the modules and the lecture you are on is highlighted. Lectures are meant to be taken in order — later modules assume the invariants and vocabulary set up earlier — but nothing is locked, so you can jump to a topic you need for an interview next week.

The lecture counts and hours you see everywhere are computed from the syllabus itself, not typed in by hand, so they cannot drift out of date.

Press View lecture and a five-second timer runs. While it runs the state reads Viewing…; when it finishes the lecture is marked Viewed, your course percentage moves, and — if autoplay next is on — the classroom advances to the next lecture.

The timer is divided by your playback speed setting: at 2× it takes 2.5 seconds, at 0.5× it takes ten. That is the entire mechanic. See Why don’t lectures play video? for why.

Yes. Every page is built to work from 320px upwards, including the classroom, the cart and the certificate view. There is no separate Android or iOS app, and no offline mode.

One thing to know: your progress is stored per browser on the device you are using, so marking lectures viewed on your phone will not move the bar on your laptop. Where your data lives explains this.

1. Open Forgot password and enter the email address on your account.
2. A reset link is issued for that address. It is valid for one hour and can be used once.
3. Follow it, choose a new password of at least eight characters, and confirm.
4. You are signed out of the old session and can sign in with the new password.

Requesting a reset never confirms whether an address is registered — that is deliberate, so nobody can use the form to discover who has an account.

Continue with Google appears on both the sign-in and sign-up pages. It creates or opens the account tied to that Google address and pulls across your display name, which is then used for your avatar initials and your certificates.

If you first signed up with an email and password and later use Google with the same address, you land in the same account — the two are not separate learners.

A Google account has no Brute Info password. To add one, use Forgot password and set a password for the address.

Open Profile from the avatar menu. Your display name, bio, location and links are editable there, and the name updates the header avatar the moment it saves.

Because your name is printed on certificates, change it before you finish a course if it is spelled wrong — see The name on my certificate is wrong.

Your email address is the identity of the account and cannot be edited. Write to support@bruteinfo.in if it has to change.

Your session lives in the browser that created it. Signing in on your laptop does not sign you in on your phone, and clearing site data or using a private window signs you out.

Signing in again on the same browser restores everything that browser holds — enrolments, viewed lectures, notes, orders and certificates.

Go to Settings and use Account management. You can reset your learning progress on its own, or delete the account entirely. Deletion removes the account, its enrolments, progress, notes, cart, orders and certificates from this browser.

It is immediate and cannot be undone, so export or screenshot anything you want to keep first. For a written record of the request, email privacy@bruteinfo.in.

Because the video backend is not connected yet. Brute Info has no media servers, no encoded lecture files and no player — so there is nothing to press play on, and we would rather say that plainly than show you a spinner that never resolves.

What exists instead is the progress mechanic. View lecture runs a five-second timer, then marks the lecture Viewed. Everything built on top of that is real: your per-lecture ticks, your course percentage, your streak, your dashboard, your certificate eligibility.

This is why you will never see the words “play”, “stream” or “watch” anywhere in the classroom. The button says “View lecture”, the state says “Viewing…”, and the result says “Viewed”, because that is exactly what happens.

What still works today

• The full written syllabus, module by module, for all six courses.
• Per-lecture notes you can write and keep.
• Progress, streaks and certificates on completion.
• Playback speed, which scales the view timer rather than any audio.

Progress is the number of lectures you have marked viewed divided by the total number of lectures in that course, rounded to a whole percent. Modules are not weighted, and a long lecture counts the same as a short one.

The count of viewed lectures is per course and per account, so finishing a module in Operating Systems does not move your Computer Networks bar.

At 100% the course is marked complete and a certificate is issued automatically — you do not have to claim it.

A lecture is marked viewed when its timer finishes, or when you tick it yourself in the lecture list. Ticking it again removes the mark and the percentage drops back — nothing is permanent until the certificate is issued.

Two settings change this behaviour, both under Settings → Playback:

• Auto-mark viewed — off means the timer runs but you decide whether the lecture counts.
• Autoplay next — on means the classroom moves to the next lecture as soon as one is marked viewed.

Every lecture in the classroom has a notes box under it. It saves as you type — there is no save button — and it is kept per lecture, per account.

Notes are plain text, so they paste cleanly into whatever revision document you keep before an interview. They are stored in your browser along with the rest of your learning data.

It scales the five-second view timer. At 2× a lecture takes 2.5 seconds to mark viewed, at 1.5× it takes about 3.3 seconds, and at 0.5× it takes ten. Changing the setting takes effect immediately — no reload, and a timer already running picks up the new speed.

There is no audio to speed up, for the reason set out in Why don’t lectures play video?. The setting exists so that the pace of the classroom is yours to control.

Open Settings and use Reset learning progress. It clears every viewed tick and sets each course back to 0%. Your enrolments, notes and orders are untouched, and any certificate already issued stays issued.

People usually do this for a second revision pass before placements, so the bar tracks the new pass rather than last semester’s.

Because our payment gateway is not connected yet. Every attempt — UPI, card, net banking, wallet — comes back with an HTTP 503 “service unavailable” and the order is recorded as Failed. It is not your card, not your bank, not your UPI app, and not something you can retry your way out of today.

What to do instead

At the failure screen, choose Continue with preview access. That enrols you in everything in the cart at no charge and writes a Preview access order against your account, so the course opens immediately and your progress starts counting.

When the gateway is live, preview orders are reconciled against the real payment — you will not lose progress, notes or certificates earned in the meantime.

Things that are not the cause

• Your card limit, your bank’s server, or your UPI PIN.
• The coupon field — see Coupons and discount codes.
• Your browser, network or ad blocker.

Preview access is full access to the courses in your cart, granted while payments are unavailable. It is not a trial with a countdown and not a cut-down version: every module, every lecture, notes, progress and certificates are included.

It is granted from the payment failure screen and recorded as an order with the status Preview access, visible in Orders with its own invoice number.

Pro-tier extras that need a human on the other side — 1:1 mentorship, mock interviews, resume review — are scheduled once billing is live. Everything self-serve is available now.

Orders lists every order with its invoice number, items, tier and status. Opening one shows the full line-item invoice with the GST split, which prints cleanly to PDF from your browser.

Payment history is the attempt-level view: every failed attempt and every preview unlock, with its date, method and amount.

Invoice numbers run in the form BI/2026/000123 and never change once issued.

The coupon box in the cart is live, but the service that validates codes runs on the same billing infrastructure as the gateway. Until that is connected, every code returns Coupon service unavailable — including codes that were issued on campus.

Keep the code. Nothing expires while validation is down, and campus codes will be honoured once billing is live. If you were promised a specific discount, write to support@bruteinfo.in with the code and we will note it against your account.

Online educational services are taxed at 18% under Indian GST. Every price shown on the site is the base fee; the tax is added on top and shown separately on the invoice, never rolled in silently.

Standard — base fee

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Standard — 18% GST

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Standard — total payable

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Pro — base fee

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Pro — 18% GST

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Pro — total payable

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Prices are per course and identical across all six courses. A cart with three courses is simply the three base fees added up, with 18% applied to the subtotal.

GSTIN on the invoice is pending — the entity’s registration number has not been issued yet, and we will not print a substitute.

The moment a course reaches 100% — every lecture in it marked viewed. The certificate is issued automatically with that date, and appears under Certificates.

There is no exam, no waiting period and no fee. Preview-access enrolments earn certificates on exactly the same terms as paid ones.

Every certificate carries a unique certificate ID, the course name, your name and the issue date. The certificate page shows all four and prints to a clean single page.

A public verification lookup by ID is not live yet, because it needs the same backend that billing is waiting on. Until then, a recruiter who wants confirmation can email the ID to support@bruteinfo.in and we will confirm it in writing.

The certificate prints the display name on your account at the time you view it. Correct the name under Profile and reopen the certificate — it will render with the corrected spelling.

Use the name exactly as it appears on the documents you will submit to an employer. Initials and casing matter more than you would expect during background checks.

Yes. Under Licenses & certifications on LinkedIn, use Brute Info as the issuing organisation, the course name as the title, your issue date, and your certificate ID as the credential ID.

On a resume, list it under a Certifications heading with the course name and the month and year of issue. Keep the certificate ID next to it so a recruiter can ask us to confirm it.

In your browser, on the device you are using, under the storage namespace bruteinfo:v1. That covers your session, enrolments, viewed lectures, notes, cart, orders, certificates and every setting.

Two consequences worth knowing:

• Your progress does not follow you to another device or another browser.
• Clearing site data, or a browser that clears storage on exit, wipes it.

Private or incognito windows get their own storage that disappears when the window closes — do a real study session in a normal window.

Work through these in order:

1. Check the avatar in the header. If it says “Sign in”, you are signed out and looking at guest state — sign in and your data returns.
2. Confirm you are in the same browser and profile you studied in. Chrome profiles and Safari private windows each keep separate storage.
3. Check that your browser is not set to clear cookies and site data on close, and that bruteinfo.in is not blocked from storing data.
4. If storage is unavailable entirely, the site still runs but keeps everything in memory for that tab only — a reload will lose it.

If none of that explains it, write to support@bruteinfo.in with your browser, its version and roughly when the progress vanished.

Press / anywhere to jump to the search box — on this page it focuses the help search rather than sending you to the catalogue. Esc closes any open dialog, menu or drawer and returns focus to whatever opened it.

Tab moves through the page in reading order, and the skip link at the very top jumps straight past the header to the main content. The single-key shortcuts inside the classroom can be switched off under Settings → Accessibility; / and Esc keep working either way.

Settings → Appearance carries a text-size slider from 0.9× to 1.2× that scales every measurement on the site, not just the type, plus a high-contrast mode, a compact density and five accent colours. All of them apply instantly, on every page.

Motion follows your operating system’s reduce-motion preference automatically, and can be forced off in settings regardless of what the system says.

The last two major versions of Chrome, Edge, Firefox and Safari, on desktop and mobile. The site is built on modern JavaScript modules, so JavaScript must be enabled — with it off you will see the page content but no header, cart or progress.

If something renders oddly, tell us the browser and version at support@bruteinfo.in; a screenshot helps more than a description.